Thanks for booking Cubent’s event, if you have to cancel the event, please confirm your cancellation, that must be advised in writing via email at least 10 working days prior to the event start date and you will receive the refund of less 5% + VAT service charge. A refund will not be granted if a registrant fails to attend the event or cancels within 10 working days before the event start date. Any event materials will be sent to registrants (online) who cancel in the non-refund penalty period. Substitutions can be made without penalty however; advance notice is required in writing. Cubent has the right to cancel the events in unforeseen circumstances [like industrial strike, server weather conditions or terrorism acts) which are beyond the control of Cubent, but reserves the right to do so, as well as to reschedule events and substitute the presenters. If an event is cancelled in normal circumstances, you may request to transfer to another event, or full refund of the event fees. Please note that Cubent will not be held liable for any accommodation or associated travel costs should an event be cancelled or rescheduled.